1. Scope of Application
1.1 These General Terms and Conditions (GTC) apply to all orders of digital products placed through our online shop.
1.2 The contractual partner is:
Luneko’s World
[email protected]
1.3 Any deviating conditions of the customer shall not be recognized unless we expressly agree to their validity in writing.
2. Conclusion of Contract
2.1 The presentation of products in the online shop does not constitute a legally binding offer but rather a non-binding invitation to place an order.
2.2 By clicking the button “Buy Now” (or similar wording), the customer submits a binding offer to conclude a purchase contract.
2.3 The contract is concluded once the customer receives an order confirmation by email or when the download is made available.
3. Subject Matter of the Contract
3.1 The subject matter of the contract consists of digital content (e.g., photos, videos, software, e-books, or other files) provided exclusively in digital form.
3.2 No physical data carriers will be shipped.
4. Prices and Payment Terms
4.1 All prices are stated in Euro and include statutory VAT (if applicable).
4.2 The payment methods displayed during the checkout process apply.
4.3 The purchase price is due immediately upon conclusion of the contract.
5. Provision of Digital Content
5.1 The digital content will be made available immediately after receipt of payment via download link or through the customer account.
5.2 The customer is responsible for ensuring that the necessary technical requirements (internet connection, suitable software, sufficient storage space) are met.
6. Rights of Use
6.1 Upon full payment, the customer receives a non-exclusive, non-transferable right of use for private purposes only.
6.2 Any distribution, reproduction, publication, public communication, or commercial use without explicit written permission is prohibited.
6.3 All copyrights remain with the provider.
7. Right of Withdrawal for Digital Content
7.1 Consumers generally have a statutory right of withdrawal of 14 days.
7.2 In the case of digital content, the right of withdrawal expires prematurely if
- the customer expressly agrees that the execution of the contract begins before the expiry of the withdrawal period, and
- the customer acknowledges that they thereby lose their right of withdrawal.
7.3 This consent is obtained during the checkout process by active confirmation.
8. Warranty
8.1 The statutory warranty provisions under Austrian law apply.
8.2 We warrant that the digital content complies with the contract at the time it is made available.
8.3 Obvious defects must be reported without undue delay.
9. Liability
9.1 We shall be fully liable for damages resulting from injury to life, body, or health, as well as in cases of intent or gross negligence.
9.2 In cases of slight negligence, we shall only be liable for the breach of essential contractual obligations and limited to the typically foreseeable damage.
9.3 Liability for data loss is excluded if such loss could have been avoided by proper data backup by the customer.
10. Data Protection
Information regarding the processing of personal data is provided in our Privacy Policy.
11. Applicable Law
Austrian law shall apply, excluding the conflict of law rules of private international law and the UN Convention on Contracts for the International Sale of Goods (CISG).
12. Dispute Resolution
Consumers have the possibility to submit complaints to the EU Online Dispute Resolution platform.
Our e-mail address is: [E-mail Address]
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
13. Final Provisions
Should any provision of these GTC be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.